Typically, results are available for viewing 3-7 business days after your blood draw. If it has been more than 10 business days since your blood draw and you have not received your results please submit a customer support ticket here.
Where are My Results?
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I have not received my results
It's been 7 days since my blood draw
No result yet. Your website is not just reliable and no Customer support to answer our questions. You only have FAQs
After having completed about a dozen blood draws with WFX over the last four years, I would say the 3-7 day estimate is not typical. I have found that results take 10-12 days to appear on the WFX website. Usually my results appear on the Quest website in about 7-9 days so you may want to check your lab company first. I would suggest WFX reconsider their estimates.
I am going on 3 full weeks without my results. I have sent 3 messages to WFX for answers, and the only response that I have gotten is that they are working with the lab. I do not think that Im being reasonable in saying that waiting 3 weeks and still no results is unacceptable.
First time user and this is a terrible company. 2 weeks later they called to discuss my results but wont release them to me. I called and emailed...two days later...no results and no response.
I've used WellnessFX for over 4 years with excellent lab turn-around (3-5 days). My recent labs were submitted more than 7 days ago and after 2 inquires - no response from the team! Disappointing to see such a well run company underperforming on results and support.