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WellnessFX FAQ

Technical Support & Contact Us

  • How do I submit a customer support ticket/request?
  • How do I contact WellnessFX?
  • How do I print my lab results?
  • How do I reprint my lab order?
  • How do I manually upload my lab results?
  • How do I reset my password? (mobile)
See all 9 articles

Account & Packages

  • ā˜… Can I Order a Custom Package?
  • How do I get started?
  • Can I create an account if WellnessFX is unavailable in my state?
  • Do I have to use my real name on my WellnessFX account?
  • How do I edit my account information?
  • What is my email address used for?
See all 13 articles

Blood Draw

  • Is WellnessFX Available Where I Live?
  • Do I Have to Make an Appointment for my Blood Draw?
  • How do I make an appointment for my blood draw?
  • How do I prepare for my blood draw?
  • Do I need to fast before my blood test?
  • Where will I have my blood drawn?
See all 12 articles

Results & Consultations

  • Accuracy of Results
  • Where are My Results?
  • Can I have my results emailed to me?
  • In which states can I purchase a consultation?
  • Who are the practitioners in the WellnessFX network?
  • How much do consultations cost?
See all 17 articles

WellnessFX Home Kits

Purchasing

  • Can I use my HSA/FSA to pay for this testing?

Blood draw

  • I messed up-can I get a new kit?
  • I’m having trouble drawing blood from my finger-help!
  • Should I stop taking my medication/supplements before the test?

Post-Blood Draw

  • Can I get a copy of my results faxed to my doctor?
  • When will I get my results?
  • How do I send my kit to the lab?
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